Refund policy
You have a period of 14 days after received your package to return the product that does not suit you and be refund or get a voucher you can use later.
How to proceed :
- Email us atcontact@soobaya.comwith the subject "RETURN REQUEST" followed by your order number.- Send the products to: HOLIDAY WEAR FACTORY SAS "SOOBAYA" 58 AV DE WAGRAM 75017 PARIS
Return costs are your responsibility.
This right of return can only be accepted for complete products, in their original condition and packaging, complete (accessories, instructions, etc.), in perfect condition and accompanied by a copy of the purchase invoice. Items returned incomplete, damaged, damaged or soiled by the Customer are not taken back.